How Does RMM Work

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An RMM system can include various pieces of software that helps to identify, analyze, and address any issues with a network.

To deploy RMM, you need an RMM server, which is a lightweight piece of software that runs on client servers, hyperv­ersors, workstati­ons, laptops, and all other devices connected to the network.

This tool provides real-time insight into the state of the client’s IT environments. It also enables to control and monitor remote devices.

If you want to take advantage of a remote monitoring and management system, you’ll have quite a few options to choose from. How can you pick? There are a few things that you should focus on, including:

  • Integration: Can the system be integrated into your current system? If not, then it shouldn’t be considered.
  • Scalability: You’ll want your business to grow over time. That means more devices to monitor. Can your RMM scale up with that?
  • Security: Different systems offer different levels of security. You should aim for a minimum amount with others being optional extras.

With these, you can determine what the best RMM system is for your needs. It’s worth taking your time with this decision.

With RMM agents installed on devices, the RMM platform recognizes them from any location, so they can be controlled remotely.

More info: Maximizing Network Uptime with an Outsourced NOC

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